Frequently Asked Questions

You have questions, we have answers!

How do we enter the session?

Can the session link be shared directly with the student?

How do I schedule sessions?

How do I cancel or reschedule a session?

How many hours do I have left?

What happens if I don’t use all my tutoring hours in a month?

How do I buy supplemental hours?

How can I pause/change/cancel my subscription?

I need to discuss how tutoring is going. Who can I reach out to?

How do I get a tutor for another subject or add one of my other students to the account?

My tutor is unavailable and we would like a sub tutor.

Is tutoring tax deductible?

How do I access Homework Help?

I would like to resume tutoring; what do I do?

I still have questions! How can I get in touch?

Do you want to become a Learner tutor?