Contact Us

Login to your account to manage your payments, view remaining hours & more!

If you’d like to restart tutoring, fill out this quick form and we will get you taken care of.

If you still need help after checking your account, please fill out the form below and our team will respond within 24–48 hours or less.

Holiday Hours & Response Times (Dec 20–Jan 5)

Our team will be operating with limited staffing from December 20 through January 5 as we spend time with our families for the holidays.

Response times may be slightly delayed, but we will get to your message as soon as possible.

Please submit your request only once, as multiple submissions can slow response times for everyone.Many requests can be handled directly from your account at any time.

You can log in to purchase additional hours, manage or cancel your program under Billing, or contact your tutor directly for scheduling needs.

Thank you for your patience, and we wish you and your family a happy holiday season.

Thank you! Your message has been received.

Multiple contact attempts actually slow down our response time. Please allow us time to review and respond to your inquiry.

We appreciate your cooperation and assure you that we’ll get back to you as soon as possible.

In the meantime, check out our FAQs or login to your account here. (edited)

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Frequently Asked Questions

How does the matching process work?

Why do I need an academic advisor?

How much does a session cost?

What happens if I am not happy with my tutor?